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USB - Serial driver for Windows 7 (64 bit)
08-26-2011, 08:44 PM
Post: #1
USB - Serial driver for Windows 7 (64 bit)
I am desperately seeking a USB - Serial driver for Windows 7 (64 bit).

Hardware ID: USB\VID_9262&PID_2333&REV_0300

I have and Apple Mac running OS X version 10.5.8 with VMware fusion3 running Windows 7 (64 bit) as a virtual machine.

I have recently procured a Current Cost meter (live electrical home power monitor) which is linked to my computer via a USB to serial cable (more precisely an RJ45 male plug that mates with the current cost display). After literally hours of searching on the web over the last few days I have found several official and unofficial driver downloads which purport to be for Windows 7 (64 bit) and even install apparently correctly however the driver is still not recognised even when the computer is literally pointed to the folder it is contained in. I have uninstalled old versions and have rebooted after installing the various new drivers with the cable disconnected until after successful install (as the websites recommend) - all to no avail. I gather from the web forums that this is a common issue for Windows 7 and in particular for the 64 bit verison! I tried the driver zone driver finder for the hardware ID and OS listed above but nothing was found. Are you able to assist with this?

In hindsight I wish I had bought Windows XP instead of the latest version of Windows 7 which has so far been a nightmare! The purchase was made for the sole purpose of using Windows software to log power consumption. As a matter of interest I did easily establish a link for use with the Mac although I was less than impressed with the "Current Charts" software available for the device and running on the Mac which was apparently the only software option for the Mac. In other words it is definitely the Windows 7 driver issue and not some other reason (also confirmed by error flagged within Windows Device Manager).

I really hope you can help...
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08-26-2011, 10:24 PM
Post: #2
RE: USB - Serial driver for Windows 7 (64 bit)
The hardware ID you supplied, USB\VID_9262&PID_2333, is not a standard one for the usb to serial chip. Does the mac pick up a different number?

The problem is likely to be with VMWare... I am quite sure if you removed os x and replaced it with a Windows OS, all would work correctly.

http://kb.vmware.com/selfservice/microsi...rnalId=774
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08-27-2011, 06:45 PM
Post: #3
RE: USB - Serial driver for Windows 7 (64 bit)
Thanks.

- I'm not sure how to find the hardware ID number on the mac side to be honest.
- I went onto the VMware link you provided and they gave some fairly involved suggestions around reprogramming the "quirks" which again is a little beyond my IT skills.

I guess my options are get in some on site IT help or as you suggest get hold of a pure / native Windows machine (have shelled out $200+ plus and several hours this is a pain plus I am still not 100% confident that I wouldn't have the same issue with a pure Windows 7 machine which all the new ones tend to be!)

Thanks again fro your help,
Paul
_____

(08-26-2011 10:24 PM)DriverGuru Wrote:  The hardware ID you supplied, USB\VID_9262&PID_2333, is not a standard one for the usb to serial chip. Does the mac pick up a different number?

The problem is likely to be with VMWare... I am quite sure if you removed os x and replaced it with a Windows OS, all would work correctly.

http://kb.vmware.com/selfservice/microsi...rnalId=774
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08-31-2011, 02:23 AM
Post: #4
RE: USB - Serial driver for Windows 7 (64 bit)
these cables are a pain,

the problem is most are still being shipped with a out of date crossover chips.
very few will support a 64bit o/s
even less will support vista / windows 7

only a new cable and a good brand name such as belkin will support the newer versions of windows and mac.

its a case of you get what you pay for, a few $$ on ebay may seem cheap till you find there is no support for the cable and the device id string will lead you to some little jap company with no support pages.

i spent many months on this problem for my own members and i have collected most of the older drivers for them.

if your having a problem with these cables under windows you can try the drivers i have here.
http://www.davesdrivers.com/forum/showth...p?tid=1611
please remember the driver is only part of the problem once the driver is installed you must set up a com port for what ever device your trying to connect, on older devices this would be comm port 2, the manual for these cables is also listed in the above downloads and its worth a read if your having problems setting your comm ports

if your having a problem with these cables under a mac o/s i would advise that you contact a mac forum where the admin deal with the mac o/s
a few to check would be
http://www.mac-forums.com/forums/
http://www.mac-help.com/
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09-03-2011, 02:42 AM
Post: #5
RE: USB - Serial driver for Windows 7 (64 bit)
Thanks Dave - I appreciate your feedback. I have since purchased a bargain 10.1" netbook running windows XP and everything is working fine on that platform. My sanity is restored. It was some consolation to hear that the whole operability & connectivity of the USB-serial cable and Windows 7 64 bit was for the most part a pigs breakfast. Best Regards.

(08-31-2011 02:23 AM)dave Wrote:  these cables are a pain,

the problem is most are still being shipped with a out of date crossover chips.
very few will support a 64bit o/s
even less will support vista / windows 7

only a new cable and a good brand name such as belkin will support the newer versions of windows and mac.

its a case of you get what you pay for, a few $$ on ebay may seem cheap till you find there is no support for the cable and the device id string will lead you to some little jap company with no support pages.

i spent many months on this problem for my own members and i have collected most of the older drivers for them.

if your having a problem with these cables under windows you can try the drivers i have here.
http://www.davesdrivers.com/forum/showth...p?tid=1611
please remember the driver is only part of the problem once the driver is installed you must set up a com port for what ever device your trying to connect, on older devices this would be comm port 2, the manual for these cables is also listed in the above downloads and its worth a read if your having problems setting your comm ports

if your having a problem with these cables under a mac o/s i would advise that you contact a mac forum where the admin deal with the mac o/s
a few to check would be
http://www.mac-forums.com/forums/
http://www.mac-help.com/
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