Hi,
My laptop is a DELL Inspiron 6000. It does not boot in the normal mode. In the Safe Mode, it stops with
STOP c0000221 error bad image checksum The image msvcrt.dll is possibly corrupt.
The DELL Support in their way of not having anything else to say, asked me to run the Diagnostic Test
And here I get the error, Error Code: 0F00:0244 Uncorrectable data error or media is write protected.
The support say I have to replace the hard drive.
I cannot claim the 1 year warranty since the laptop was purchased in the US and I am in India.
Any help would be appreciated...
-Thanks
well going by what i have just been reading at m/s this fault could be down to a fault in the ram, see if you can get someone to do a deep test on the ram for you.
another thing you can try is this.
goto the website of the people that made the hard drive in that machine and download the test tools.
do a full test on the hard drive for bad sectors,
if it finds bad sectors i would have to agree with dell and say replace the drive if it don't find any you may get away with doing this.
with a full version of the windows xp cd do a install over your version of windows just remember not to format the drive and to tell it at the setup stage to leave your file system intact, what that will do is put a clean install of xp on the hard drive replacing missing or corrupt files in the windows folder and leave your files, word e.t.c intact.
It definitely sounds like a case of bad memory.
Here is a memory test utility you can use:
http://www.memtest86.com/
There are instructions on how to run it on that page. You will need to make either a bootable floppy diskette, or a bootable CD-R, with memtest86 installed on it. You boot off of the diskette or CD, and let the program run. Typically, if there are any memory errors, they will be detected very quickly, within the first few minutes, but if you want to be thorough, let it run through all of the tests to completion at least once (can take around an hour or so on a typical PC).
If it comes up bad, it is most likely bad memory, but theoretically could also be a defective CPU. If you are unfamiliar with working inside of your laptop, then take it to a shop, and see if they can run the memory test with some known-good memory.
The Dell TS guys love that diagnostic CD, it basically just gets you off the phone with them for a few hours though.